Effective Management of Branch Offices/ 19-Mar-2018 - 23-Mar-2018

Effective Management of Branch Offices

Bankers Committee members pay N 124,465.00 only


The increasing demand for service convenience, constant expansion of service channels and rapid of branch networks, have become veritable tool for expanding market share. Given this development, organisations must deploy competent staff to manage branches, lest they discount the corporate brand and become burdensome loss leaders.

Target Participants

Executives currently involved in management, supervision and inspection of branches, as well as, those aspiring for, or being groomed for such roles in the near term.


At the end of the course, participants should be able to effectively:

Examine strategic issues involved in branch management
Discover how to handle peculiar problems of branches
Develop the techniques for protable management of branches
Manage branch assets and liabilities


The Strategic Role of Branch Ofces in Overall Corporate Strategy
Acquiring Knowledge of the Local Environment: Techniques and
Business Development Strategies
Customer Service Imperatives
Relationship Management and Marketing Techniques
Credit Processing & Management at the Branch Level
Security of Branch Assets: Cash, Documents, Equipment, Staff, etc
Branch Budgeting, Planning and Control
Leading a Branch: Role of the Manager
Internal Control Systems in Branch Management
Know Your Customer (KYC)
Branch Asset and Liability Management
Performance Management Indices

For more information: Elizabeth: 0805 614 6873 or Email: ejohnson-oru@fitc-ng.com

Register Now

If you would like to attend this training programme, please fill the form below and we will contact you as soon as possible. You can also pay for courses online.

Our learning sessions are unique in 4 ways

  1. Programme design & delivery recognize the needs of adult learners in career
  2. Experience sharing by practitioners, with well over two decases of experience in areas relevant to course topic, whom we call "Programme Directors"
  3. Course delivery by practitioners based on conceptual research background
  4. The essence of our corproate brand and orientation within concept implementation thinking

The fees cover tuition, course materials, group lunch, tea/coffee and snacks but EXCLUDE accommodation.
Dress Code: Formal

Discount on Fees

3 participants 5% Discount
4 participants & Above 7.5% Discount

Payment of Fees

Payment of fees should be in cash or CERTIFIED CHEQUE/BANK DRAFT made payable to the FITC before the commencement date or on arrival at the venue.

Refund of Fees

Fees paid for participants who do not turn up eventually would be refunded, subject to deduction of 25% administrative cost.


Formal lectures, case studies, participative group exercises and experience sharing.


The programme commences at 10.00a.m. on Monday, 9.00a.m other days and ends at 4.00p.m. daily.

In-plant Option

Do you intend to train more than 20 participants? Are you considering an in-plant option?
Please call us ☎

International Participants

International participants should please inform FITC of their attendance ahead of the programme, to enable us prepare airport pick-up for them.

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