Loading Events

« All Events

Effective Management of Branch Offices

July 10 @ 8:00 am - July 14 @ 5:00 pm

| N134,515

BACKGROUND:

The increasing demand for service convenience, constant expansion of service channels and rapid expansion of branch networks, have become veritable tool for expanding market share. Given this development, organisations must deploy competent staff to manage branches, lest they discount the corporate brand and become burdensome loss leaders.

TARGET  PARTICIPANTS:
Executives currently involved in management, supervision and inspection of
branches, as well as, those aspiring for, or being groomed for such roles in the
near term.

OBJECTIVES:
At the end of the course, participants should able to effectively:

  • Discuss strategic issues involved in branch management
  • Describe how to handle peculiar problems of branches
  • Explain the techniques for profitable management of branches
  • Acquire managerial competencies for effective branch leadership

CONTENTS:

  • The Strategic Role of Branch Offices in Overall Corporate Strategy
  • Acquiring Knowledge of the Local Environment: Techniques and procedures
  • Business Development Strategies
  • Customer Service Imperatives
  • Relationship Management and Marketing Techniques
  • Credit Processing & Management at the Branch Level
  • Security of Branch Assets: Cash, Documents, Equipment, Staff, etc.
  • Branch Budgeting, Planning and Control
  • Leading a Branch: Role of the Manager
  • Internal Control Systems in Branch Management
  • Know Your Customer (KYC)
  • Branch Asset and Liability Management
  • Performance Management Indices

 

For more information, Please call Christie 08035267788 or Email: cochei@fitc-ng.com; or Helen 08033504507 or Email: hamromaya@fitc-ng.com

Details

Start:
July 10 @ 8:00 am
End:
July 14 @ 5:00 pm
Cost:
N134,515
Event Categories:
,
Event Tags:
, ,

Organizer

FITC
Email:
info@fitc-ng.com
Website:
www.fitc-ng.com

Venue

FITC Liasion Office
Ahmadu Coomassie House, Plot 777, Mohammed Buhari way, Central Business Area
Abuja, Nigeria
+ Google Map